Tài liệu hướng dẫn
  • Getting Started
    • Tìm hiểu trang tổng quan CUKCUK
    • Cài đặt và kết nối dữ liệu
    • Khai báo thông tin nhà hàng
  • Tài liệu hướng dẫn
    • Menu và items
    • Kitchen
    • Storehouse
    • Layout
    • Staff
    • Clock-in/Clock-out
    • Promotion
    • Customers
    • Phương thức thanh toán
    • Orders
    • No-contact ordering
    • Add-ons and integrations
    • Resources
  • Kênh hỗ trợ
    • Hướng dẫn qua youtube
    • Hỗ trợ qua email
    • Facebook
    • Tổng đài +1 (844) 448-6789

Trang trợ giúp phần mềm quản lý nhà hàng CUKCUK

  1. Trang chủ
  • Getting Started
    • Deployment Models
      • Small-sized restaurants operating in Quick Service or Full Service models
      • Medium to large-sized restaurants operating under Quick Service or Full Service models
      • Large-sized restaurants operating under Full Service models
    • Dashboard Settings
      • Overview on the dashboard
      • Log in to the dashboard
      • Dashboard Overview
      • Reset password
      • Set up Automated Business Report Email
      • Set up Email Automation
    • Initial Settings
      • Set up restaurant information
      • Set up initial information
      • Set up menu
      • Set up restaurant layout
      • Add staff
      • General settings
      • Set up currency
      • Date & Time Format
      • Set up Fee, Tax & Gratuity
      • Add shift
      • Set up document numbering rules
      • [Australia] Set item prices included tax
  • Hardware
    • Desktop Terminal (Windows) Devices
      • Activate device
      • Set up second screen
      • Recommended device configuration
      • Install CukCuk on POS Windows
    • Desktop Terminal (Android) Devices
      • Install CukCuk on POS Android devices
    • Tablets
      • Set up connection with EPN and process payments on the tablet
      • Tablet device configuration requirements
      • Recommended device configuration
    • KDS
      • Kitchen Display System Configuration Guide
      • How to Use the Kitchen Display Screen (KDS)
      • Troubleshooting when working with KDS
      • Update software on the Android device
      • Create menu categories
      • Refire Orders/Items
    • Payment Terminal
      • Connect PAX device
      • Close Out the PAX Terminal
      • Connect and process payments via Clover device
      • Set a static IP address for A920
      • Integrate with Dejavoo Payment Terminal
      • Integrate with Valor Paytech
      • Integrate with Sunmi
    • Drawer
      • Connect POS to Cash Drawer
    • Printer
      • Set up printers for Kitchen/Bar and Cashier using PC/POS
      • Set up kitchen/bar print tickets
      • Customize receipt template and order template
      • Add a print template for canceled orders with crossed-out items and a print template for void transactions
      • How to auto-print receipts after getting payment
      • Set up label printer on the dashboard
      • Refire Orders/Items
    • Device Management
      • Manage device list
      • Recommended device configuration
      • Set a static IP address for A920
    • Kiosk
      • Set up Kiosk
      • How to check configuration on the Kiosk machine
      • Kiosk Setup
      • Set up to auto-print Kiosk order number on the ticket
  • Using Dashboard
    • Booking System
      • Catering Management
        • Enable and Configure Catering on the Dashboard
        • Configure Menu Items for Catering 
      • Reservation Management
        • Set up reservations
        • Create and manage online reservations
        • Set up table capacity and average service duration
        • Manage Offline Reservations
        • FAQs about reservations
      • Waitlist Management
        • Configure and use self-service waitlist
    • Menu Management
      • Add items
      • Menu management
      • Organize menu display order
      • Create menu categories
      • Add modifier categories
      • Add modifiers to menu items
      • Sell and manage the menu using PLU
      • How to adjust selling price of an item upon taking order
      • Set up menu items on the Kiosk
      • Set up List of Add-on Items on Kiosk
      • Import menu items from an Excel file
      • Quickly update item images
      • Add an Item with Variants
      • Use AI Features to create menu
      • Quickly add or remove multiple items in a category
      • [Australia] Set item prices included tax
      • Create customers' special notes
      • Set up time-based menus
      • Add items, categories and modifiers on POS
      • Set up online menu display by schedule
      • Set up parent-child menu categories
      • Set up barcode, print labels, and order items using barcode
      • Create flexible combo
      • Set up a flat price promotion program
      • Import items with variant
      • Use AI Features to create item descriptions
      • Use AI Features to create item modifiers
    • Inventory Management
      • Track inventory
    • Staff Management
      • Manage roles
      • Manage access logs
      • Set up login permissions for employees
      • Set up auto logout
      • Set up to require the manager's passcode when a staff tries to access a feature they are not authorized for
    • Timekeeping Management
      • Add shift
      • Timekeeping
      • Check the timesheet
      • How to create a payroll sheet for employees
      • Set up mandatory timekeeping
      • Set up and manage working schedules
    • Promotion Management
      • Discount by bill
      • Discount by item
      • Offer free item
      • Buy m offer n
      • Issue and use gift cards
      • Check Gift Card balance and Top Up a gift card
      • Using gift cards for payment
      • Refund Gift card
      • Set up and apply a same-day custom bill discount
      • Set up automatic application of promotions based on the selected time frame
      • Apply activation fee upon issuing gift cards
      • Issue and use e-Gift card
    • Customer Management
      • Manage customers
      • Add a new customer
      • Add a customer category
      • Import customers from an Excel file
    • Supplier Management
      • Business Performance
        • Dashboard Overview
        • Sales Reports – Overview & How to Use
        • Select sections to print on Sales overview
        • Check report on cancelled items
      • Loyalty Program
        • Set up point earning and redeeming programs
        • Redeem points on POS
        • Access and Use the Loyalty Page
        • Send Promotional Codes to Customers via SMS
      • Chain Restaurant
        • Add and Set Up Branch Locations
        • Create menu for a branch in the chain
      • Payment Management
        • Install Flute Payments on the Dashboard
        • Enable Flute Payments for Online Ordering
        • Enable Flute Payments for QR Ordering 
      • Tip Management
        • How to adjust tip amount on POS
        • Set up the tip-suggestion formula
        • Set up Tip Pool
      • Reports
        • Sales Reports – Overview & How to Use
        • Configure and perform Close of Day
        • Set up and perform Cash-in/out
        • Check report on cancelled items
        • Advanced report filtering: time & payment method
        • Month-End Report – Consolidate all daily closings
      • Other Settings
        • Delivery Partner
          • Configure delivery lead time
          • Connect CukCuk to DoorDash, Grubhub and Uber Eats
          • Synchronize menu to DoorDash, Grubhub and UberEats
          • Set up orders on DoorDash, Grubhub and Uber Eats
          • How to confirm orders from DoorDash, Grubhub and Uber Eats
          • Integrate with Uber Eats
          • Set up and synchronize menu to Uber Eats
          • Set up orders from Uber Eats
          • Set up business hours on Uber Eats
        • Kiosk Ordering
          • Set up to auto-print Kiosk order number on the ticket
        • Online Ordering
          • Install Online Ordering app
          • Online Order Management Workflow
          • Track Online Order Status
          • Set up online menu display by schedule
          • Enable Flute Payments for Online Ordering
          • Set up menu for Online Ordering
          • Set up orders on Online Ordering
          • Set up payments on Online Ordering
          • Set up Business hours on Online Ordering
          • Set up Appearance on Online Ordering
        • Other Partners
          • Integrate with Dejavoo Payment Terminal
          • Integrate with SMS Marketing Partner
        • QR Ordering
          • Set up QR Ordering
          • Order, Pay, and Track Orders with QR Ordering
          • Grant staff access to QR Ordering
          • Auto-confirm orders via QR Ordering
          • Enable Flute Payments for QR Ordering 
      • Add-ons and Integrations
        • Ally Now
          • Connect CukCuk to DoorDash, Grubhub and Uber Eats
          • Synchronize menu to DoorDash, Grubhub and UberEats
          • Set up orders on DoorDash, Grubhub and Uber Eats
          • How to confirm orders from DoorDash, Grubhub and Uber Eats
        • Uber Eats
          • Integrate with Uber Eats
          • Set up and synchronize menu to Uber Eats
          • Set up orders from Uber Eats
          • Set up business hours on Uber Eats
    • Sale on Desktop Terminal
      • Type of services
        • Process orders on the POS for different service types
        • Create and Process Dine-In Orders
        • Create and Process To-go Orders
        • Create and Process Delivery Orders
      • Table Service
        • Gọi món thường
        • Gọi món theo variant
        • Thêm Sở thích phục vụ
        • Set the maximum number of guests per order
        • Nhà hàng đặt mã món bằng các kí tự số, ghi nhận nhanh món khách gọi trên phần mềm thế nào?
        • Thêm ghi chú
        • Thêm mặt hàng khác vào thực đơn trên POS/PC
        • Chuyển món giữa các khách hàng và giữa các bàn
        • Thêm lại món đã gửi bếp vào order
        • Quickly enter items with flexible price when taking orders
        • Set up and use course firing
        • Take order by seat
      • Quick Service
        • Thực khách đến ăn tại nhà hàng
        • Thực khách mua mang về
        • Thực khách gọi giao hàng
        • Quickly enter items with flexible price when taking orders
      • Features on Menu Item
        • Move Items
        • Thêm món vào order khách hàng
        • Sao chép món cho khách khác
        • Khách hủy món
        • How to adjust selling price of an item upon taking order
        • Thêm mặt hàng khác vào thực đơn trên POS/PC
        • How to track order sending time
      • Features on Orders
        • Gộp order
        • Thay đổi hình thức phục vụ
        • Thay đổi nhân viên phục vụ
        • Đánh dấu món mang về
        • Hủy order
        • Thêm thông tin khách hàng
        • Thêm số lượng khách hàng
        • Chuyển bàn
        • Thêm nhanh STPV khi ghi order
        • Thêm lại món đã gửi bếp vào order
        • Take multiple separate orders for different groups of guests sitting at the same table
        • How to track order sending time
        • Refire Orders/Items
      • Payments
        • Tips
          • Thêm tip
          • Thêm tip trên màn hình phụ trước khi thanh toán
        • Payment Methods
          • Pay the entire bill
          • Thanh toán theo cover
          • Split payment by guest
          • Split payment by item
          • Pay with multiple payment methods
          • Sale Manually
          • Refund Payment Manually
          • Phương thức thanh toán
          • Thêm thông tin thẻ khi thanh toán Other card
          • Cách tắt phí Non-cash adjustment
          • Cải tiến cách tính Gratuity
          • Integrate with Valor Paytech
          • Set up cash discount
          • Connect Flute Payments on POS
          • Enable and Use the Open Tab & Pre‑Authorization Feature
          • Pay at the Table
        • Payment Settings
          • Thiết lập nhiều mức thuế trên POS
          • Set up Non-cash Adjustment
          • Lựa chọn cách tính phí Gratuity trước hoặc sau khuyến mại
          • Set up Non-cash Adjustment on POS
          • Thêm tip trên màn hình phụ trước khi thanh toán
          • Cách tắt phí Non-cash adjustment
          • Thiết lập in phiếu Customer Copy và Merchant Copy
          • Set up the tip-suggestion formula
          • Set up automatic discount by bill when customers pay in cash
          • Integrate with Dejavoo Payment Terminal
          • Set up to get payment via EBT Card
          • Integrate with Valor Paytech
          • Set up cash discount
          • Connect Flute Payments on POS
          • Enable and Use the Open Tab & Pre‑Authorization Feature
      • Promotion
        • Promotion Programs
          • Discount by bill
          • Discount by item
          • Offer free item
          • Buy m offer n
          • Set up and apply a same-day custom bill discount
          • Set up automatic application of promotions based on the selected time frame
        • Gift Cards
          • Issue and use gift cards
          • Check Gift Card balance and Top Up a gift card
          • Using gift cards for payment
          • Refund Gift card
          • Apply activation fee upon issuing gift cards
          • Issue and use e-Gift card
    • Using the Desktop Terminal
      • Reservations
        • How to set up and use the Waitlist
        • Create and manage online reservations
        • Create a Catering Order on Tablet 
      • Timekeeping
        • Timekeeping
        • Check the timesheet
      • Gift Cards
        • Issue and use gift cards
        • Check Gift Card balance and Top Up a gift card
        • Using gift cards for payment
        • Refund Gift card
        • Issue and use e-Gift card
      • Bills & Transactions
        • Transactions Processing
          • Thêm tip
          • Refund Payment
          • Xem danh sách giao dịch của hóa đơn
          • How to adjust tip amount on POS
          • Cancel online orders paid by card
          • Manage payment method display on the second screen
        • Bills Processing
          • Xử lý hóa đơn
          • Thêm tip
          • Refund Payment
          • Add Payment
          • In hóa đơn
          • Hủy hóa đơn
          • Re-open order or transactions in case of incorrect payment
          • In phiếu tạm tính từng khách trong nhóm
          • Customize information on kitchen tickets and receipt print templates
          • Cancel online orders paid by card
      • Entry Closing
        • Configure and perform Close of Day
      • Other Settings
        • Add items on the POS
        • Thiết lập theo dõi hàng tồn kho trên thực đơn
        • Thiết lập nhiều mức thuế trên POS
        • Connect the secondary screen
        • Set up and perform Cash-in/out
        • Apply one-off discounts to move slow-selling items
        • Set up Automated Business Report Email
        • Set up Email Automation
    • Using the KDS
      • Add kitchen/bar
      • Enable access to the Kitchen Display System (KDS)
      • Manage kitchen print options for order changes
      • Configure the Ready-to-Serve ticket
      • Create customers' special notes
      • Multi‑Station Workflow – Edge Cases & Troubleshooting
      • Set up Multi‑Station Kitchen Workflow
      • Apply Multi-Station Workflow to Existing Menu Items
      • How Multi‑Station Workflow Works on KDS
    • Features by Market
      • The USA
        • Australia
          • [Australia] Connect and Pay via Tyro Online
          • [Australia] Rounding rules
      • FAQs
        • Thiết lập nhiều mức thuế
        • Cho phép gửi bếp từng lượt của order để chế biến đúng thời gian
        • Nhà hàng đặt mã món bằng các kí tự số, ghi nhận nhanh món khách gọi trên phần mềm thế nào?
        • Theo dõi được tình trạng chế biến để chủ động trả món cho khách hàng
        • Làm thế nào để in lại phiếu chế biến khi máy in lỗi hoặc hết giấy?
        • Các vấn đề lỗi thường gặp khi sử dụng phần mềm bán hàng
        • Xử lý thế nào khi không đăng nhập được phần mềm?
        • Xử lý lỗi thường gặp khi sử dụng máy in
        • How to handle when the Pax terminal cannot connect

      • Add items

      • Menu management

      • Create menu categories

      • Add modifiers to menu items

      • Manage roles

      • Manage access logs

      • Xây dựng chương trình khuyến mại

      • Discount by bill

      • Discount by item

      • Offer free item

      Trang sau »

      CONTACT US

      Email: [email protected] | Website: www.misaus.com | Facebook: https://www.facebook.com/cukcuk.us.official

      Address: 14567 Eastview Drive, Los Gatos, CA 95032

      Hotline: (+1) 858 779 8669

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