Combine orders and change tables

I. Purpose

Help staff combine a customer’s order with another order, consolidating ordered items, guest counts, and other order information into a single order for easier tracking and payment.

Staff can combine orders while keeping the current table or move the combined order to another table at the customer’s request.

II. Instruction Steps

On the customer’s order, tap the icon and select Combine orders.

Select the order you want to combine with the current order, then follow the appropriate scenario:

a. Combine Orders Without Changing Tables

Tap Done to combine the orders and keep the current table.

b. Combine Orders and Change Tables

1. Tap the icon
2. Deselect the current table.
3. Select the table the customer wants to move to.
4. Tap Done to confirm.

The order selected for merging disappears from the order screen. All its information, including ordered items and guest count, is added to the order from which you selected Combine orders.

Alternative: Combine Orders Using Change Table

You can also combine orders from the order list:

1. Select the order you want to combine with another order.
2. Tap the icon and select Change table.
3. Select the table containing the order you want to combine it with.
4. Tap Done to confirm.

Have a nice day!