Set up Catering & Event Booking for Large Restaurants

I. Purpose

This feature is designed to support large-scale restaurants that organize catering services and events (10+ guests) while continuing daily operations.

II. Instruction steps

1. Configure Catering on the Dashboard

a. Enable Catering Feature

1. Go to the Booking app on the Dashboard.
2. Open the Settings tab.
3. Select General Settings and click the Edit icon.
4. Check Catering to activate the feature.
5. Click Save.

Catering is now enabled in the system.

b. Configure Deposit Settings

1. Go to Catering Settings.
2. In the Deposit section, click the Edit icon.

Choose one of the following deposit options:

• Open amount
  Allows you to manually enter the required deposit amount for each event.
• By % of item total amount
  Enter the percentage of the order total that the customer must pay in advance.
• By amount
  Enter a fixed deposit amount required for each order.

After configuring your preferred option, click Save.

c. Configure Catering Email Notifications

1. In Catering Settings, click the Edit icon next to Catering Email.
2. Select the types of emails to be sent (e.g., confirmation, cancellation, reminder).
3. Enter the number of hours before the event to send reminder emails.
4. Click Save.

Catering deposits and automated email notifications are now properly configured.

2. Configure Menu Items for Catering

Step 1: Open Quick Edit

1. Go to Menu.
2. Click the icon and select Quick Edit.

Step 2: Enable Catering Channel

1. Click the settings icon
2. Scroll down to Catering.
3. Check Catering to enable this sales channel.
4. Click Apply.

Step 3: Select Items for Catering

1. Scroll to the right to locate the Catering column.
2. Check the items that should be available for catering orders.
3. Click Save to apply the changes.

The selected items are now available for Catering orders.

3. Create a Catering Order on Tablet

Step 1: Access Catering

1. Open the app and select Booking.
   

   

2. Go to the Catering tab.
3. Click Add Catering.

Choose the appropriate order type:

• Event
• To-go
• Delivery

Step 2: Enter Customer Information

Fill in the required customer details.

Step 3: Configure Event Details

1. Go to the Details section.
2. Set the Start Time.
3. Enable Serving Time and select the serving time.
4. Enable Ending Time if applicable.
5. Enter the Guest Count.

Step 4: Select Serving Area

1. Click Select Area to choose the serving location.
2. Select tables:
   • Click Select All to reserve all tables in the area, or
   • Manually select specific tables.
     

     

3. Click Done to confirm.
   

   

Step 5: Add Special Notes

Enter any special requests provided by the customer (if any).

Step 6: Add Menu Items

1. Go to Order Details.
2. Click Open Order Screen to add items in advance (if required).
   

   

3. Select the items.
4. Click Save.

Step 7: Set Preparation Time

1. Configure the Prep Time.
2. Click Done.

Step 8: Review and Confirm

Review:

• Selected items
• Deposit amount to be collected
  

  

Click Save to finalize the catering order.

The catering order is now successfully created.

Have a nice day!