Set up and apply a same-day custom bill discount

I. Purpose

This feature allows restaurants to create and apply a custom bill discount during the current business day. It is useful when cashiers need to quickly offer a discount to loyal customers or compensate customers for service issues.

II. Instruction Steps

1. Assign permission on the dashboard

Before using this feature, assign the required permission to the appropriate employee role.

1. On the dashboard, go to Settings → Staff.
2. On the Manage roles tab, select the employee role you want to configure.
3. Locate the Payment tab.
4. Check Add other discount.
5. Click Save to apply the changes.

2. Create and Apply a Custom Bill Discount

When the customer is ready to pay:

1. On the payment screen, click Promotion.
2. Open the Custom Bill Discount tab.
3. Select Add custom bill discount.
4. Choose the discount type:
   • Click the Fixed amount icon to apply a specific amount.
   • Click the Percentage icon to apply a percentage discount.
5. Enter the discount amount or percentage.
6. Enter the reason for applying the discount.
7. Click Apply.
8. Click Done to complete the setup.

The discount information will be displayed on the payment screen.

Notes:

• The custom bill discount is saved and remains available until the end of the current business day.
• When applying the same discount to another customer during the same business day:
  1. Go to Promotion.
  2. Open the Custom Bill Discount tab.
  3. Select the discount program you want to use.
  4. Click Done to apply it.

The selected discount information will be displayed on the payment screen.

The custom bill discount has now been successfully applied.

Have a nice day!