Create and process Dine-In orders and payments

I. Purpose

Help staff create and process dine-in orders, record customer information and table numbers, add items and quantities, and capture special preparation or payment requests.

Staff can also apply item discounts and complimentary items, send orders to the Kitchen/Bar, and process payments at the counter, including promotions, tips, and payments by cash, card, or Gift card.

II. Instruction Steps

Step 1: Enter the customer’s order

1. Select Dine-in as the service type.
2. On the Order entry screen, enter the customer’s information.
3. Enter the table number.
4. Tap the requested items in the menu list. Each tap adds one serving. For larger quantities, tap the Quantity field next to the item to enter the quantity directly.
5. To apply an item discount or offer a complimentary item, tap the icon
6. Select Note to record preparation instructions for the Kitchen/Bar and payment requests for the cashier.
7. After entering the order information, tap Fireto send the items for preparation.
8. If the customer wants to pay immediately, tap Pay Then, the system automatically sends the items to the Kitchen/Bar for preparation.

Note: If an item was added by mistake, tap the cancel icon next to the item to remove it.

Step 2: Process payment at the counter

1. Tap the icon and select the applicable promotions.
2. Enter the tip amount provided by the customer.
3. Select the payment method:
   • Cash or card: Select the corresponding payment method, then enter the amount received or select one of the suggested amounts.
   • Gift card: Tap the icon and enter the customer’s card information.
4. Tap Pay to complete payment for the bill.

Have a nice day!